If your questions aren’t answered here, please contact us at Deli Vignette. We’re always happy to help!

What Are the Deli Vignette delivery charges?
As a Guide a £3.00 charge per 2kg is added (dispatched via Royal Mail)
How long will it take for my order to arrive?
Your order will usually take 2-3 working days from receipt of your order
What payment methods can I use?
We accept all major debit and credit cards as well as PayPal
Can I order from outside the UK?
Yes, please contact us to discuss delivery charges for purchases outside the United Kingdom

Terms and Conditions
We welcome feedback, it enables us to improve our service, if you have any comments, regarding our service, products or website, then please click on our “contact us” button.

Customer Satisfaction  Privacy  We are committed to protecting your privacy. We will only use the information lawfully (in accordance with the Data Protection Act 1998). We only collect information about you for two reasons: 1. To process your order 2. To provide you with the best possible service The type of information we will collect about you includes your name, address, telephone number, e-mail address and credit or debit card details.Online Payment Some product lines of Deli Vignette may contain traces of either nuts or nut oils. Manufacturers of these products label their packaging within regulation guidelines.There is only a 95% guarantee that stones are removed from the fresh olive product range. Deli Vignette will make every reasonable effort to ensure that we carry out our contract, we shall not, however, be held liable for any loss, damage or delays due to circumstances beyond our control, such as, but not limited to: Laws and regulations, acts of God, fire, flood, industrial action, judicial action, drought, failure or delays in method of transportation, riots and wars or other cause beyond our control.

Price and Delivery, Deli Vignette takes payments online by clicking on the ‘Add to Basket’ button by your chosen item. You may view your basket at any time by clicking on the ‘View Basket’ button. When you have finished shopping you will be directed to the ‘Checkout’ where you will be assisted through the payment process. Deli Vignette accepts payment by credit and debit card through Paypal. Paypal and Deli Vignette take your online payment security seriously and at any time you are able to click on this solid yellow padlock in the browser status bar, which indicates that the encryption is taking place, this will also display the certificate details, including issuing company and validity dates. Credit/debit card payments can be made using Visa, Delta, Switch, Mastercard, Solo, Visa Electron, Maestro, American Express and Paypal Credit Card. Before orders are dispatched, all payments will be processed, please ensure that all details you provide are correct. Deli Vignette will not accept any responsibility for any orders not processed, due to invalid or incorrect payment details given.